Quality Assurance

Every aspect of our design and manufacturing process is targeted at providing our customers with the highest quality, cost-effective solutions possible. We strongly believe that quality must be designed into our products and processes, and that it does not end with delivery. We continue to support our customers to ensure their satisfaction.

As part of our quality/reliability process, we have a fully integrated test center that includes validation for vibration, electrical load, automated product cycling, material testing, Highly Accelerated Life Testing (HALT) and environmental testing for temperature, humidity, salt fog and dust. We also utilize Labview, fully functional measurement analysis software.

We are certified to the ISO-9001:2000 standard with a recertification to ISO-9001:2008 in April 2010. Additionally, we plan certification to ISO-13485 for Q1 2010. Our quality personnel hold various ASQ certifications including: CMQ O/E, CQE, CQA and CQT with Certified Biomedical Auditor certification (CBA) to be completed in October 2009. We have IPC certified technicians in inspection and rework to Class 3 and certified J-STD-001 technicians for soldered electrical and electronic assemblies.

We have made major investments in state-of-the-art equipment, lean processes and highly trained people to provide you with the best possible product at a reasonable cost.

The Delta quality system is designed to incorporate and improve products and processes utilizing:

• APQP – Advance Product Quality Planning via Team Collaboration from the Customer down through the Supplier
• DVV - Design Verification and Validation
• PPAP – Production Part Approval Process
• DOE – Design of Experiments
• FMEA – Failure Mode and Effect Analysis / both Design and Process
• SPC – Statistical Process Control via Infinity QS
• MSA – Measurement System Analysis
• EDC – Early Detection Containment
• RCA - Root Cause Analysis  - Corrective Preventative Action Loop
• CI - Continuous Improvement based on Product / Process analysis

Please do not hesitate to contact us if a question arises. We look forward to providing you with innovative and reliable products.

Quality Contact: 
Christine Mason, CMQ/CQE
Quality Assurance Manager
330.422.5165
cmason@deltasystemsinc.com

Our Quality Management System is certified to the ISO-9001:2000 with design standard through Smithers Quality Assessments, Inc. registrar. 

Click here to view Delta’s ISO 9001:2000 certificate (PDF).

Are you a Delta supplier? Click here for the latest Supplier Quality Manual, updated 12.19.08. Continue to check back for the most current version.